Refund policy

1. No Refunds: All sales are final. We do not offer refunds for any purchases made on our website.

2. No Exchanges: We do not accept exchanges for any products. Please carefully review the details and specifications of each item before making a purchase.

3. Final Sale: All items sold by HOTEL are considered final sale. This means that once an item is purchased, it cannot be returned, exchanged, or refunded for any reason.

4. Product Inspection: We take great care in inspecting and packaging our products to ensure they are in excellent condition when they leave our premises. However, if you receive a defective or damaged item, please contact us at info@hotelbyhotel.com within 3 days of receiving your order. We will assess the situation and provide assistance on a case-by-case basis.

5. Customer Support: If you have any questions or concerns regarding your order, please feel free to reach out to us at info@hotelbyhotel.com . We are here to assist you and provide clarification on any issues you may encounter.

Please make sure to carefully review your order before completing the purchase. By finalizing your purchase with HOTEL, you acknowledge and agree to comply with the terms and conditions stated in this return policy.

We appreciate your understanding and support of our return policy. If you have any further questions, please do not hesitate to contact us via email at info@hotelbyhotel.com.

Note: This return policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.